Frequently Asked Questions:
WQ: What is your payment term?
A1: 30% deposit and 70% balance with copy of B/L before T/T production;
2. Q: What is the MOQ?
A1: The MOQ for most of our products is one box or 100 pcs, different products will be different.
A2: We have indicated the MOQ per item in the price list.
3. Q: What is your trade term?
A: EXW, FOB, FCA, CNF, CIF.
4. Q: Can we take samples? A1: Yes, samples are always available. Sample fee and delivery cost are on customer side.
A2: The sample fee can be refunded if the order is finally placed with us.
5. Q: How long is the delivery time for the goods?
A: It takes about 15 days for LCL shipment, about 25 days for 20GP shipment, and about 35 days for 40HQ shipment
6. Q: Do you have product warranty? A: Yes, we guarantee that the products customers receive are qualified. If there are any damaged parts, please send us detailed photos by email, and we will send you replacement parts according to the actual situation.
7. Q: Can we put our brand logo on the package? A: Yes, as long as the order quantity exceeds 1000 units per product, we can accept customized packaging or parts configuration.
8. Q: Can we make customized products (ODM)? A: Yes, as long as we provide drawings or samples, we have the strength to open mold production and mass production.